Welcome to Not So Cliche TLC LLC. We are a veterinary clinic dedicated to providing compassionate, high-quality care for your beloved animal companions. We are located at 6201 W 95th Ave, Westminster, CO 80031, and you can reach us at [email protected] or through our website at https://notsoclichetlcllc.com. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We recognize that your privacy is extremely important to you, and we are committed to being transparent about our data practices. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our website immediately. We encourage you to read this document in its entirety so that you can make informed decisions about sharing your personal information with us. This policy applies to all visitors, clients, and others who access our website or use our veterinary services.
Not So Cliche TLC LLC collects various types of information in connection with the services we provide as a veterinary clinic. The information we collect falls into two broad categories: information you provide directly to us, and information collected automatically when you interact with our website. Information you provide directly may include your full name, mailing address, email address, telephone number, and details about your pet such as their name, species, breed, age, and medical history. We may also collect payment information when you pay for veterinary services, though payment card data is processed securely through third-party payment processors and is not stored on our servers. When you fill out appointment request forms, contact forms, or subscribe to any newsletters or updates, we collect the information you enter into those forms. Automatically collected information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We may also collect location data if you grant permission through your browser or device settings. All of this information helps us deliver better, more personalized veterinary care and improve the overall user experience on our website.
Not So Cliche TLC LLC uses the information we collect for a variety of legitimate business and operational purposes related to our veterinary clinic services. First and foremost, we use your personal and pet information to schedule and manage veterinary appointments, provide medical care, maintain accurate health records for your animals, and follow up on treatments or procedures. We also use your contact information to send appointment reminders, vaccination notices, and other communications relevant to your pet's health and wellness. Your information helps us respond to inquiries, resolve complaints, and provide customer support in a timely and effective manner. We may use aggregated, anonymized data to analyze website traffic, identify trends, and improve the functionality and content of our website. If you have opted in to receive marketing communications, we may use your email address to send newsletters, promotional offers, or updates about our veterinary services. We do not sell your personal information to third parties for their own marketing purposes. Additionally, we may use your information to comply with applicable laws and regulations, enforce our terms and conditions, and protect the rights, property, and safety of Not So Cliche TLC LLC, our clients, and the public.
Our website at https://notsoclichetlcllc.com uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data about how visitors interact with our site. Cookies are small text files that are placed on your device when you visit a website, and they help us remember your preferences, understand usage patterns, and deliver more relevant content. We use several types of cookies, including strictly necessary cookies that are essential for the website to function properly, performance cookies that collect information about how you use our site, and functionality cookies that remember your preferences to personalize your experience. We may also use analytics cookies from third-party providers such as Google Analytics to understand traffic sources, popular pages, and user behavior in aggregate form. These analytics tools use their own cookies and may transfer data to their servers in various countries. You have the right to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of certain parts of our website. By continuing to use our website after being presented with our cookie notice, you consent to our use of cookies in accordance with this Privacy Policy. We periodically review our cookie practices to ensure they remain aligned with current privacy standards and regulations.
Not So Cliche TLC LLC may engage third-party service providers to assist in operating our website, processing payments, conducting marketing activities, and delivering our veterinary clinic services. These third parties may have access to your personal information only to the extent necessary to perform their specific functions, and they are contractually obligated to keep your information confidential and to use it solely for the purposes for which it was shared. Examples of third-party services we may use include payment processors for handling client billing and invoicing, email marketing platforms for sending appointment reminders and newsletters, website analytics providers for tracking site performance and visitor behavior, and cloud storage providers for securely storing client and patient records. We may also integrate with third-party scheduling tools that allow you to book appointments online. Some of these third-party services may operate outside of the United States, and by using our website, you consent to the potential transfer of your data to these international service providers, subject to appropriate data protection safeguards. We encourage you to review the privacy policies of any third-party services you interact with through our website, as we are not responsible for their privacy practices. We strive to partner only with reputable service providers who demonstrate a strong commitment to data privacy and security.
Not So Cliche TLC LLC takes the security of your personal information very seriously and implements a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Socket Layer (SSL) encryption technology to ensure that data transmitted between your browser and our servers remains private and secure. We restrict access to personal information to authorized employees and contractors who need it to perform their job functions, and all such personnel are trained on our data privacy and security practices. Payment information is handled through PCI-compliant payment processors, meaning your financial data is processed and stored according to strict industry security standards. We regularly review and update our security measures to address new and emerging threats. Despite our best efforts, however, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate regulatory authorities as required by applicable law. We encourage you to use strong, unique passwords for any accounts you create with us and to contact us immediately at [email protected] if you suspect any unauthorized access to your information.
Depending on your location and applicable law, you may have certain rights with respect to your personal information. For residents of the European Economic Area (EEA) and United Kingdom, the General Data Protection Regulation (GDPR) grants you specific rights, including the right to access the personal data we hold about you, the right to request correction of inaccurate data, the right to request erasure of your data under certain circumstances, the right to restrict or object to the processing of your data, and the right to data portability. For residents of California, the California Consumer Privacy Act (CCPA) and its amendments under the California Privacy Rights Act (CPRA) provide you with the right to know what personal information we collect, use, disclose, and sell, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. Not So Cliche TLC LLC does not sell your personal information. To exercise any of these rights, please contact us at [email protected] or write to us at 6201 W 95th Ave, Westminster, CO 80031. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request to ensure the security of your information. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Not So Cliche TLC LLC retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period for your data depends on the type of information and the context in which it was collected. For example, veterinary medical records for your pets are retained for a minimum period as required by Colorado state veterinary regulations and professional standards, which may extend several years beyond your last visit to our clinic. Contact information and appointment history may be retained for the duration of your relationship with our clinic and for a reasonable period thereafter to facilitate future appointments and follow-up care. Financial and billing records are retained for the period required by applicable tax and accounting laws, typically seven years. Website analytics data collected through cookies and tracking technologies is generally retained for shorter periods, as determined by the specific analytics tools we use. When personal information is no longer needed for its original purpose and no legal obligation requires its continued retention, we will securely delete or anonymize it. If you request deletion of your personal information, we will honor that request to the extent permitted by law, noting that certain records may need to be retained to comply with legal, regulatory, or professional obligations even after your request is made.
Not So Cliche TLC LLC is committed to protecting the privacy of children and does not knowingly collect personal information from individuals under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). Our veterinary clinic website and services are intended for use by adults who are pet owners or legal guardians of animals seeking veterinary care. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. Parents and legal guardians are encouraged to monitor their children's online activities and to instruct them never to provide personal information on any website without parental permission. If you believe that your child has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action. While minors under 18 may accompany their parents or guardians to our veterinary clinic, all account creation, appointment scheduling, and personal data submission through our website must be conducted by adults. We do not direct any of our content or advertising specifically toward children, and we do not knowingly market our veterinary services to minors. Our commitment to children's privacy is an integral part of our broader dedication to responsible and ethical data handling practices.
Not So Cliche TLC LLC is committed to full compliance with all applicable Microsoft Advertising policies in connection with any paid advertising campaigns we run through Microsoft's advertising platforms, including Bing Ads. We take our responsibilities as an advertiser seriously and strive to maintain the highest standards of transparency, accuracy, and integrity in all of our advertising activities related to our veterinary clinic services. The following outlines our specific commitments under Microsoft Advertising Policy:
We regularly review our advertising campaigns to ensure ongoing compliance with Microsoft Advertising policies and to promptly address any issues that may arise. If you have concerns about any of our advertisements, we encourage you to reach out to us directly using the contact information provided in the Contact Us section of this Privacy Policy.
Not So Cliche TLC LLC reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website and veterinary services after any changes to this Privacy Policy have been posted constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue use of our website and contact us to discuss alternative arrangements for managing your personal information. We will not make changes to this Privacy Policy that significantly reduce your rights without providing clear notice and, where required by law, obtaining your consent. Any questions or concerns about changes to this Privacy Policy should be directed to us at [email protected]. We are committed to maintaining an up-to-date and accurate Privacy Policy that reflects our current data practices and complies with all applicable privacy laws and regulations.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Not So Cliche TLC LLC handles your personal information, please do not hesitate to get in touch with us. We are committed to addressing your privacy concerns promptly and transparently. Our dedicated team is here to assist you with any inquiries related to your personal data, your rights under applicable privacy laws, or our data handling practices as a veterinary clinic. You can reach us through any of the following contact methods:
Not So Cliche TLC LLC
6201 W 95th Ave
Westminster, CO 80031
Email: [email protected]
Website: https://notsoclichetlcllc.com
We strive to respond to all privacy-related inquiries within a reasonable timeframe and, where legally required, within the specific deadlines mandated by applicable data protection laws. If you are submitting a formal rights request under GDPR, CCPA, or another applicable privacy regulation, please clearly identify the nature of your request in your message so that we can route it to the appropriate team member. We value your trust and appreciate your confidence in Not So Cliche TLC LLC as your veterinary care provider.